Support

Need help? We're here.

For any questions about your order or access to your digital products, contact us at: support@soma-labs.co

We respond within 2 business days.

Frequently Asked Questions

How do I access my purchase?

After completing your order, you will receive an email with your access link. Check your spam folder if you don't see it within 30 minutes.

I didn't receive my confirmation email — what should I do?

Email us at support@soma-labs.co with your order number and we'll resend your access details.

Can I get a refund?

All sales are final for digital products. Please review our Return and Refund Policy for full details.

What format are the audio tracks in?

All tracks are delivered as high-quality MP3 files optimised for streaming and download.

How do I access the SomaLabs app?

Your protocol is accessible at app.soma-labs.co — log in with the account you created at checkout.